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Mail Order Pharmacy
Mail Order Pharmacy

Provider Forms & Authorizations

1-877-490-8987 Main Phone
1-813-490-8185 MD Line
1-813-712-8306 Fax
Forms:
  • Download Provider Prescription & Diabetes Supply Form
  • Download CitrusCaid Prior Authorization Form
  • Download CitrusCare Prior Authorization
  • Download OTC Program Form
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    Citrus Health Care’s preferred mail order pharmacy is One Source Pharmacy for all CitrusCaid and CitrusCare members. One Source Pharmacy should be used for diabetic supplies orders, chronic maintenance medications, and certain specialty prescriptions.
     
    If your Citrus patients are interested in using One Source Pharmacy, simply fax your patients’ prescriptions to 813-712-8306 or call our MD Line at 813-490-8185. For all maintenance prescription orders, please advise your patient it will take an average of 3-5 business days to arrive. Only certain specialty medications will be processed and filled the next business day.
     
    All prescription orders that are needed “STAT” (pain medication, antibiotics, etc.) should be filled at a local retail pharmacy such as Walgreens or CVS.
     
     
    Advantages of One Source Pharmacy
  • Free shipping on all orders
  • Free Glucose Meter, Test Strips, Alcohol Swabs, and Lancets for all diabetic members
  • Free Large Pill Box, Pedometer, and Tablet Cutter provided upon request
  • Free Diabetes & Cholesterol Patient Education Material
  • Knowledgeable pharmacist available to assist your patients with any questions or concerns
  • We will fill a 90 Day Supply on all maintenance prescriptions for Citrus Medicare Members
  • Most prescription orders (after processed) will arrive in 3-5 business days (Fast Service)
  • We can fill Specialty Medications (Procrit, Lupron, Humira, Enbrel, HIV/AIDS, etc).
  • Medicaid members will receive a 30 day supply only – Can automatically be filled every month We encourage you to use e-prescribe or use our Free Prescription Pad “RX-FORM”. If you would like free copies for your office, please contact us.
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    PhoneContact Contact
    To learn more about what our plans has to offer
    Toll Free: 1-866-769-1157
    TTY/TDD:  711
    Hours of Operation : 8AM to 8PM EST from Monday to Sunday
    Address : 5420 Bay Center Drive, Ste 250, Tampa, FL 33609 www.citrushc.com
    To report suspected fraud and/or abuse, Please call
    1-800-830-0817 or Email lketterman@phyhc.com