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Welcome to Citrus Health Care’s website. Your use of the Citrus Health Care website is conditioned upon your acceptance, without modification, of the terms, conditions, and notices contained herein. Your use of this website constitutes your acceptance and agreement to all such terms, conditions and notices. If you do not agree to the terms and conditions of use, you may not access or otherwise use this website.

Use Limitations

The Citrus Health Care website is intended for personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, software, products or services obtained from this website, except as follows:

  • You may download and make copies of the content and other downloadable items displayed on this website for personal, non-commercial use only, provided that you maintain all copyright and other notices contained in such content. Copying or storing of any content for other than personal, non-commercial use is expressly prohibited without prior written permission from Citrus Health Care.

As a condition of your use of this website, you warrant and represent to Citrus Health Care that you will not use this website for any purpose that is unlawful, violates any third party's rights, or is prohibited by these terms, conditions and notices.

Liability Disclaimer

Citrus Health Care strives to provide accurate information on this website; however, the information and other material published on this website may include unintentional inaccuracies or typographical errors. Changes are periodically made to the information contained herein. Citrus Health Care reserves the right to use its discretion to change this website at any time. Citrus Health Care does not warrant that the functions contained in the website or any materials or content contained therein will be uninterrupted or error free, that defects will be corrected, or that the website or the server that makes it available is free of viruses or other harmful components. Citrus Health Care and its affiliates shall not be liable for the use of the website, including, without limitation, the content and any errors contained therein.

Citrus Health Care makes no representation about the suitability of the information, software, materials, products or services contained or discussed on this website for any purpose. All such information, software, materials, products or services are provided "as is" to the fullest extent permissible by law without warranty of any kind and all warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, are expressly disclaimed.

In no event shall Citrus Health Care be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this website, with the delay or inability to use this website, or for any information, materials, software, products and services obtained through this website or otherwise arising out of the use of this website for any products or services or hypertext links to third parties or for any breach of security associated with the transmission of sensitive information through the site or any linked website.

Citrus Health Care reserves the right at all times to disclose any information as necessary to satisfy any law, regulation or government request, or to edit, refuse to post or to remove any information or materials , in whole or in part, that in Citrus Health Care’s sole discretion are objectionable or in violation of this agreement.

Not a Substitute for Professional Health Care or Advice

The information contained in this site is general in nature and is not a substitute for professional health care. It is not intended to replace the advice of health care professionals. If you have specific health care needs, or for complete health information, please see a doctor or other health care provider.

Collecting and Using Protected Health Information

When you visit and navigate our website and when you communicate with us via our website, we will not collect personal information about you unless you provide us that information voluntarily. Any non-public personal information that you may provide via our website will be used solely for the purpose stated on the page where it is collected.

Citrus Health Care will not sell, license, transmit or disclose this information outside of Citrus Health Care and its affiliated companies unless (a) expressly authorized by you, (b) necessary to enable Citrus Health Care contractors or agents to perform certain functions for us, or (c) required or permitted by law. In all cases, Citrus Health Care will disclose the information consistent with applicable laws and regulations, and Citrus Health Care will require the recipient to protect the information and use it only for the purpose it was provided.

Citrus Health Care does not share your Protected Health Information or financial information except as described in our Privacy Notice. Protected Health Information is any data that is unique to you, such as your name, address, social security number, or telephone number. From time to time, Citrus Health Care may request personal information from you at our sites in order to deliver requested materials to you, respond to your questions, or deliver a product or service.

Your E-Mail comments are important to us. Citrus Health Care welcomes your comments or questions about our website and/or the services we offer. You can contact us via the appropriate e-mail address provided on our Contact Us page. Citrus Health Care will share your comments and questions with our Customer Service Representatives and/or other Citrus Health Care employees most capable of addressing your questions and concerns.

Please be aware that when submitting email to any website, including but not limited to Citrus Health Care’s website, it is possible that it may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. In order to protect your privacy, we ask you not to use e-mail to communicate information to us that you consider private and confidential.

To ensure that your communication is kept private and confidential, please call or write to us directly using the telephone number or address listed on the Contact Us page of our website.

Links to Third Party Websites

During your visit to our website, you may have the opportunity to link to other websites not owned or controlled by Citrus Health Care that we think might be useful or of interest to you. Please be aware that Citrus Health Care does not have any access, control, input or authorization over any of the materials or content contained on other web sites. Links to various non-Citrus Health Care websites do not constitute or imply endorsement by Citrus Health Care of these websites, any products or services described on these sites, or of any other material contained in them. Additionally, we are not liable or responsible for the privacy practices, contents or policies of these other websites.

        

 Our Lines of Business
Citrus Individual
Citrus Medicaid
Citrus Medicare
Tango Plan
Mail Order Pharmacy

PhoneContact Contact
Citrus Health Care All Plans
Citrus Health Care
5420 Bay Center Drive, suite 250 Tampa, FL 33609 www.citrushc.com
Phone : 813-490-8900
Fax : 813-490-8909
Toll Free Phone per Plan
Medicare: 1-866-769-1157
Medicare(TTY/TDD): 711
Medicaid: 1-877-255-3081
Tango: 1-866-769-1158 (Hours 8:30am to 5pm EST From Monday to Friday)
Medical Management: 1-866-769-1159
Provider Service: 1-866-769-1160
Customer Service: 1-877-624-8787
To report suspected fraud and/or abuse, Please call 1-800-830-0817 or Email lketterman@phyhc.com